You may call us at 888-554-5499 between 8:00 am and 5:00 pm Monday through Friday, or send us a message detailing your request 24 hours a day, 7 days a week using the online form below.

Lost or Stolen Card? Call 1-833-462-0798 to report it!

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.

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Bank location you would like to work with:
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In case of consumer dwelling secured loan servicing concerns or other formal information requests, please contact us at Heritage Bank, Attn: Loan Administration, PO Box 329, Aurora NE 68818.  In your letter, give us the following information:

  • Your name and account number
  • Nature of the error or your servicing concern or the specific information you are requesting
  • Phone number where you may be reached during business hours