Contact Us

You may call us at 888-554-5499 between 8:00 am and 5:00 pm Monday through Friday, or send us an email message detailing your request 24 hours a day, 7 days a week using the online form below.

Lost or Stolen Card? Call 1-800-264-5578 to report your debit card lost or stolen.

In case of consumer dwelling secured loan servicing concerns or other formal information requests, please contact us at Heritage Bank, Attn: Loan Administration, PO Box 349, Hastings NE 68902.  In your letter, give us the following information:

  • ·         Your name and account number
  • ·         Nature of the error or your servicing concern or the specific information you are requesting
  • ·         Phone number where you may be reached during business hours

Assisted Support