Online Bill Pay

Paying bills has never been easier or faster! Heritage Bank’s Bill Pay service will help take the pain out of paying those monthly household or business expenses. Many customers are already enjoying the convenience of logging on to our Internet Banking System and using this service. Pay all of your bills in only a matter of a few minutes!

Heritage Bank’s “Bill Pay” service does most of the work for you. Just submit the information that we need in order to make the payment for you. The rest of the work is up to us. Include the payee’s name, address, account or invoice number and dollar amount of the payment, and we’ll make sure the payment is made quickly and accurately. You choose which of your Heritage Bank checking accounts that you wish to make the payment from. Make either single payments or even set up “reoccurring” bill payments. If you have a payment that needs to be made once a month for the same amount, maybe your mortgage payment, set it up once and we’ll take care of it each month. In addition, you can also now pay your bills via Mobile Banking.

Bill Payment is now a “free” service for ALL checking accounts. Consider the time, postage and printed check savings then enroll in Bill Pay today!

 

Online and Mobile Bill Pay Frequently Asked Questions (FAQ)

What is Online and Mobile Bill Pay Online?

Bill Pay is the secure, convenient, free and guaranteed way to use the Internet, Mobile Devise and your Heritage Bank checking account to make a payment to virtually anyone. Use your Online Bill Pay to:

  • Make one-time payments
  • Schedule recurring payments
  • Update or cancel payments
  • Create reports of your payment history
  • Receive e-mail notifications regarding your payments

What is the Heritage Bank Online Guarantee?

The Heritage Bank Online Guarantee* provides you with some of the strongest liability and Online Bill Pay protection available.

  • Zero liability: You’re not responsible for unauthorized online transactions, including bill payments, when reported promptly.
  • Bill Payment Promise: Your bill payments will be sent accurately and on-time or we’ll refund your late charges.
  • Security Commitment: We will protect your transactions when you’re banking and paying bills online.
  • Privacy Protection: Your privacy and personal information will remain confidential.

*For personal Heritage Bank Online Banking Bill Pay customers only. To preserve your rights under the Heritage Bank Online Guarantee, you must follow the guidelines for properly submitting bill payments, protecting your confidential account information and reporting unauthorized transactions as set forth in the Heritage Bank Service Agreement for Online Banking.

How much does Bill Pay cost?

Bill Pay is free.

How do I enroll in Bill Pay?

It’s as easy as going to the Heritage Bank website at www.bankonheritage.com, clicking on the Online Banking Login, once you are in click on “BILL PAY” and following the step-by-step enrollment process.

How do I get started using Bill Pay?

Once enrolled in Bill Pay, it’s easy to get started by following these simple steps:

1.Log in to Bill Pay
2.Add a payee
– Have a bill in hand to reference your account number and address information
3.Make a payment
– Once a payee has been added, you can start making payments immediately

What is a payee?

Payees are the businesses and individuals you pay through (Online Bill Pay). You create a list of your own payees by using the ‘Add a Payee’ feature. You can add payees such as utilities, department stores, credit card companies and other businesses. You can also add individual payees such as your daycare provider, your doctor or a relative.

How is my personal information protected?

Heritage Bank is committed to protecting your personal information. Strict policies and procedures are in place to ensure your account information is kept confidential. Only authorized signers can access account information. Every effort is made to protect our customers from fraud. We will never initiate a request for sensitive information from you via e-mail, such as a Social Security number, login/user ID, password, PIN or account number. If you receive an e-mail that requests this type of sensitive information, you should be suspicious of it. We strongly suggest you do not share your login/user ID, password, PIN or account number with anyone via e-mail.

Who can I pay with Bill Pay?

You can pay almost any business or individual that you currently pay by check: your phone bill, loan payments, insurance, credit cards, even your dentist or child care center.

Is there a limit to the number of bills I can pay with Bill Pay?

There is no limit to the number of bills you can pay. In fact, the more bills you pay, the more money you save on mailing costs.

 

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