Online Banking Guide

  • Do not use public or other unsecured computers for logging on to your online banking.
  • Check your last login date/time every time you log on.
  • Review account balances and detail transactions regularly (preferred daily) to confirm payment  and other transaction data and immediately report any suspicious transactions to Heritage Bank.
  • View transfer history available through viewing account activity information.
  • Whenever possible, use Bill Pay instead of checks to limit account number exposure and to obtain better electronic record keeping.
  • Take advantage of, and regularly view system alerts such as Balance Alerts, Transfer Alerts and Password Change Alerts.
  • Do not use account numbers, your social security number, or other account or personal information when creating account nicknames or other titles.
  • Review historical reporting features of your online banking application on a regular basis to confirm payment and other transaction data.
  • Never leave a computer unattended while using your online banking,
  • Never conduct banking transactions while multiple browsers are open on your computer.

Helpful reminders to assist you in protecting your sensitive information can include:

  • Never let anyone know your PINS or passwords
  • Do not write you PINS or passwords down for someone else to find
  • Do not use the same password for all your online web accounts
  • Avoid opening or replying to spam emails, as this will give the sender confirmation they have reached a live address.
  • Don’t open an attachment from an unconfirmed sender of an e-mail
  • Please contact our Internet Banking department immediately if you feel your Heritage Bank online information has been compromised.

 

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